NON-MEM -TST LIVE WEBINAR September 23 @6:45pm ET

"Understanding the Diagnostic Process"

This LIVE ON VEHICLE seminar will cover the following and more…
• Document the customer concern and verify. Is it present now?
• Performing a complete vehicle scan and saving the results.
• Do you see a pattern or common symptom?
• Is there something else that you should tell the customer before continuing?
• Use the scan data / codes to determine the next step.
and more...........................

Did you download your handout??